Privacy Policy

Your privacy is very important to us and we will always act to protect the information you have provided to us. We take this responsibility very seriously and are extremely careful about how and when your personal information is collected, used and shared.

Australian Safety Engineers is committed to providing our customers and members with the best possible products and services. We also want our members and business partners to have the confidence that we manage their personal information with an appropriate and legally required level of privacy.

Below, in our Privacy Policy, we have outlined what our commitment is to you as our customer, why we collect your personal information, who we may disclose your information to, and how you may access your information.

Our Commitment to Your Privacy

We will always handle the personal information you have supplied to us with great caution and care. Your information will be used to enable us to provide you a service, process and deliver your order or perform similar business functions. We will not use your information for purposes unrelated to the services we provide, unless first obtaining your consent. We will always use fair and lawful means of collecting your personal information.

Information We Collect

All the information we collect is relevant to the service we provide. Information we collect can include the following: your name, address, phone and other contact details such as email address, and method of payment. Sometimes we may also gather alternative information, such as: what type of products interest you; or what is important to you when purchasing our products, so that we can improve the service and products that we offer to you as a customer, and ensure that we are always exceeding your expectations.

How We Collect Your Information

The information we collect is most likely supplied directly by you via our website: www.ase.net.au. For example, the details you provide us when you place an order, create an account, subscribe to our emails, submit a complaint or enquiry, or provide us with general or product feedback.

Other than the information you enter at www.ase.net.au, we also receive and store information sent to us by your web browser in the form of ‘Cookies.’ Cookies are alphanumeric identifiers that are stored within your computer’s hard drive due to a setting within your internet web browser. The use of cookies enables us to recognize your browser and you as a customer. To disable Cookies, you can adjust your internet browser settings.

Why We Collect Your Information

We collect your information for numerous reasons. We use this information to process, complete and deliver your order, to help us advise you of special offers and current promotions, and to enable us to provide you with a premium customer experience.

Who We Share Your Information With

We do not intend to sell your personal information to other parties. We will need to pass on your personal details such as name and address to our delivery company for your goods to be shipped to you. Other than that, we may also need to pass your details onto appropriate authorities that deal with suspected fraud, or if required and authorised by or under law to do so.

Your personal information will not be disclosed to third parties without your written consent.

Accessing Your Information

You can always view and change your personal information via the ‘My Account’ link on our website. For any queries, please feel free to contact us at any time.